Customer Experience

Create a better customer loyalty with automated texting for order status, appointments, warranty periods, customer satisfaction and more with API integration.  

How it benefits you

Use opt-in key words withadvertising

2- way texting for reps no more rogue cell phones

Patented TCPA complianceusing AI

Auto-Drip Campaigns

Integrated CRM & Appt. Scheduling

Integrated CRM & Appt.Scheduling


Referral Campaigns

Send referral text requests automatically based on key client metrics

Auto-improving lists

Faulty numbers, landlines automatically detected and reported back for on-going list quality improvement

Customer Loyalty Campaigns

Automatically send thank you, satisfaction surveys, repeat purchase coupons/deals

Text Enable Local Phone #

Enable 2-way conversations with customers via text and retain history to better serve them

Rule driven Campaigns

Automate best practice marketing for your business based on purchase/appointment triggers

Auto-Appointments & Reminders

Invite customers to book their own appointments, receive reminders and let them change if appointment if necessary


Text Enable Local Phone #

Engage clients in a human-to-human dialog using dedicated, local phone numbers provided by us or text-enable your existing landline/toll-free numbers

TCPA Compliance with AI

Automatically catches other comments or questions beyond STOP to opt-out prospects

Self- Service Appointments & Reminders

Works with all major calendar systems so let prospects book a convenient time to talk

Trigger Message Via CRM

Textellent integrates with your existing CRM system using APIs

Brand Keywords for Opt-In

Improve your advertising using short code keywords with response from rep’s #

Pre & Post Appointment Drip Campaigns

Send out materials to make prospect calls as effective as possible

Let's brainstorm

Set up a time to brainstorm how business texting can help you achieve your goals for 2020

About Us

Textellent is a leading SMS communications & campaign platform unique to franchise organizations. We offer automated, integrated yet personalized texting for marketing, sales, customer service, FranDev & Zor-to-Zee engagement. Patented AI-powered TCPA compliance & self-service appointments.